Academic & Student Administration ● Track & Monitor: Manage daily student attendance, performance metrics, and academic progression pathways. ● Record Keeping: Maintain pristine academic records, historical student documentation, and compliance files. ● Tutor Support: Coordinate tutor schedules and track facilitator performance data for management review. ● Compliance: Ensure all academic documentation strictly meets institutional standards and regulatory compliance requirements. ● Student Liaison: The forerunner and face of all Student liaison activities with external communities and speedlink students’ community, e.g The SPARK initiative.

Curriculum Coordination & Maintenance ● Curriculum Updates: Review and update course content, training curricula, and learning resources in alignment with industry trends and faculty feedback. ● Standardization: Standardize course outlines, assignments, grading rubrics, and project guidelines across all cohorts. ● Faculty Collaboration: Work directly with tutors to package and deploy improved learning materials and tools.

Curriculum Coordination & Maintenance ● Curriculum Updates: Review and update course content, training curricula, and learning resources in alignment with industry trends and faculty feedback. ● Standardization: Standardize course outlines, assignments, grading rubrics, and project guidelines across all cohorts. ● Faculty Collaboration: Work directly with tutors to package and deploy improved learning materials and tools.

CRM Administration & Student Liaison ● CRM Gatekeeper: Serve as the primary operational liaison between SITI and the Group CRM Team. ● Data Integrity: Ensure student profiles, enrollment status, attendance, and graduation records are accurately maintained in the system without gaps. ● Analytics: Generate routine CRM data reports and performance analytics for the leadership team.

Financial Tracking & Reconciliation ● Payment Monitoring: Track individual student tuition payments, fee structures, refunds, and sponsorships. ● Reconciliation: Conduct regular payment reconciliation audits between the admissions logs and the central finance team. ● Arrears Management: Identify and monitor outstanding payments, issuing reminders and tracking recovery. ● Reporting: Prepare weekly and monthly financial tracking sheets to support institutional budgeting.

Ad-Hoc Instructional & Technical Support (Secondary Focus) ● Backup Tutoring: Step in to facilitate classes or tutor students where necessary, leveraging personal domain expertise to ensure uninterrupted training delivery. ● Software Department Collaboration: Partake in software department-related activities, system testing, or technical projects where necessary to bridge the gap between academic operations and institutional technology.

Reporting & Documentation ● Compile and deliver weekly and monthly academic operational reports. ● Maintain organized digital and physical departmental archives. ● Provide data-driven insights to support the management team in strategic planning.